Industrial companies
Let the request arrive with reference, quantity and lead time.
An email saying «I need a price» is three more emails. A form with the fields that matter is a quote that goes out today.
The quote form collects the reference or the description, the quantity, the lead time needed and the details of the requesting company, so the sales department can quote without a preceding chain of emails.
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The three emails nobody needs
The classic sequence: an email arrives asking for a price; you reply asking the quantity; they reply; you ask the lead time; they reply; you quote. Four days for an offer that could have gone out on day one. And meanwhile that same buyer has asked three other suppliers.
A form with the right fields removes that whole chain. It is not bureaucracy: a buyer would rather fill in five fields than keep a four-day conversation going.
What needs asking
- The reference, if they have it, or a description with dimensions.
- The quantity, which in industry changes everything.
- The lead time they need it in.
- Company, contact person and phone number.
- Whether it is a one-off project or recurring consumption.
That last field is worth a lot: a recurring order deserves a different conversation and a different price, and knowing it from the start changes who handles the request.
Attaching the drawing
In made-to-order work, being able to attach a drawing or a photo of the part is the difference between quoting and guessing. The formats your customers actually use get accepted, and the maximum size is stated so nobody is left halfway.
And answering fast, which shows here
In industrial purchasing, the first offer to arrive sets the reference and often wins. Saying how quickly you answer — and keeping to it — is a cheap competitive advantage. And if the request arrives out of hours, an automatic acknowledgement with the real timescale stops the buyer getting impatient.
What we do about it
Part of the maintenance: you never have to ask, and it is never billed apart.
- A complete request form Reference, quantity, lead time and company details.
- Drawing or photo attachments In the formats your customers use.
- A request from each reference With the code already filled into the form.
- An automatic acknowledgement With the real response time.
- An alert to the right salesperson To inbox and phone, depending on the kind of request.
- A privacy note What happens to the details and to the drawings sent.
And this you change with one sentence
You write what you want changed and we publish it.
Ask whether it is a recurring order too
Field added and highlighted in the internal alert.
Allow drawings in PDF and DXF
Accepted formats extended.
Send export requests to a different inbox
Routed according to the country given.
Frequently asked questions
Does asking for so much put people off?
Not an industrial buyer: they would rather give the details once than keep an email chain going. A casual browser, yes, and that filters too.
Can I give indicative prices?
It depends on the product. Where it is possible, a range by quantity saves a great many requests that were going nowhere.
Can requests be routed by product?
Yes, and it is worth it: each family to its salesperson, and export requests to whoever handles export.
What do I do with the drawings people send?
They get used to quote and kept with the confidentiality they deserve. It is worth saying so on the form: it builds trust and it is the right thing.
Where all this comes from
Every figure and every rule quoted above, linked to the official text.
The rest of what a website for industrial companies includes
Part catalogue
Your products by family, with dimensions, materials and finishes. Searchable and filterable.
Certifications on show
ISO, markings and approvals with their validity. The first thing an industrial buyer checks.
PDF data sheets
Every part with its downloadable sheet, always in the latest published version.
Spanish, English and Catalan
The same site in three languages. Selling abroad should not require a second website.
Clear logistics and lead times
Minimum order, delivery times and shipping areas where the customer looks for them.
Industrial SEO
Optimised for searches by part number, material and process, which is how a buyer searches.
Backups and security
Secure certificate and a daily copy. Your catalogue does not get lost.
How many emails does it take to quote one part?
If it is more than one, there are offers arriving late. The right form fixes it.
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