Garages and motor trade
What the workshop rules ask you to explain, explained.
Quotes, deposit receipts and displayed prices have their own rules. Explaining them on the site saves arguments and buys trust.
The workshop website carries the three legal texts written for that business, explains the quote and the deposit receipt required by Royal Decree 1457/1986, and is copied whole every night with the restore tested.
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The rules that order the customer relationship
Spain’s Royal Decree 1457/1986 regulates vehicle repair workshops and organises dealings with customers around specific documents: the quote and the deposit receipt. Workshops must also display price and service information.
None of that is met by a website on its own — it is met at the counter — but a website can explain it before the customer arrives. And that is exactly when it helps most, because they arrive on their guard.
The usual three texts
A legal notice with the owner’s real details, a privacy policy explaining what the quote form collects — registration and photos included — and a cookie policy with its table. Plus a banner where refusing costs what accepting costs, as the AEPD cookie guide of May 2024 requires.
The photos and registrations people send you
A quote form accumulates photos of cars and registrations, which linked to a person are personal data. They are collected to handle the repair, explained in the policy, and not published as examples without permission. It is the most common slip in this trade and the easiest to avoid.
And the daily backup
The website, its service pages and the quote requests received are copied whole every night, off the server, with the restore tested. Article 32 of the GDPR asks for exactly that: being able to restore quickly and checking that you can.
The same thing, explained in general: GDPR and cookies · Daily backups
What we do about it
Part of the maintenance: you never have to ask, and it is never billed apart.
- A legal notice with your details The real ones of the workshop’s owner.
- Privacy for the form What happens to the photos, the registration and the phone number.
- A cookie banner done properly Refusing costs what accepting costs.
- Quote and deposit receipt explained Before the customer walks through the door.
- A daily backup of the site Kept off the server and with the restore tested.
- Security certificate Renewed on its own, with no odd warnings on the form.
And this you change with one sentence
You write what you want changed and we publish it.
Explain how the quote works
A page of its own, in plain language and linked from the form.
We have changed the trading company
Changed in the legal notice, in the footer and on the site.
I have deleted the price page by mistake
Recovered exactly as it was yesterday.
Frequently asked questions
Does this make me compliant with the workshop rules?
No. Those are met in the workshop, with its documents and its notices. The website explains them and sorts out its own part: the form, the legal texts and the cookies.
Can I publish photos of repairs?
With the customer’s permission and without the registration showing, or with it covered. That is what avoids trouble.
How long do I keep quote requests?
As long as needed to deal with them and for whatever the commercial relationship requires. It gets stated in the policy and honoured.
Do the backups include the quotes received?
Yes. Losing an enquiry is losing a customer who had already chosen you.
Where all this comes from
Every figure and every rule quoted above, linked to the official text.
The rest of what a website for garages and motor trade includes
Online booking
The customer picks a day and a time from the phone and you see it in your schedule. Fewer calls mid-repair.
Quotes with a photo
The customer describes the fault and attaches a photo. It reaches your inbox ready to price.
Services and brands
Mechanics, bodywork, tyres, pre-MOT or electrics: every speciality with its own page.
Google profile
Opening hours, photos of the workshop and directions. Where people with a breakdown look.
Reviews worked on
We ask the happy customer for the review and warn you about bad ones in time to reply.
WhatsApp for questions
A photo of the warning light, answered without anyone picking up the phone.
Neighbourhood SEO
Optimised for garage plus your town, and for every service you offer.
Does your website explain how a quote works?
If not, the customer arrives with the doubt already in place. Explaining it first is the cheapest way to earn trust.
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